Terms of Service for sutunerart.com
1. Acceptance of Terms
By accessing or using sutunerart.com (the "Site"), operated by sutunerart.com ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, cease using the Site immediately.
2. Services Provided
2.1 Product Offerings
We offer handcrafted and home décor wall art products ("Products"), including but not limited to:
- Printed or painted canvas wall art
- Framed or unframed decorative pieces
- Customizable designs (if applicable)
2.2 Modifications and Discontinuation
We reserve the right to modify, suspend, or discontinue any Product or service at our sole discretion and without prior notice.
3. User Responsibilities
3.1 Order Placement Requirements
To place an order, you must:
- Provide accurate shipping and billing information;
- Specify customization details (if applicable) in writing;
- Verify artwork proofs (for custom orders) before production commences.
3.2 Prohibited Actions
You agree not to:
- Use Products for unauthorized commercial resale;
- Upload offensive, illegal, or infringing content during customization;
- Reverse-engineer or otherwise attempt to derive the source of our proprietary designs.
4. Orders & Payments
4.1 Availability
All orders are subject to Product availability.
4.2 Payment Methods
We accept the following payment methods: [List: e.g., Credit Cards, PayPal].
4.3 Deposits for Custom Orders
For custom orders, a non-refundable deposit of 30% is required upon approval of the design proof.
5. Shipping & Risk
5.1 Delivery Timelines
Delivery timelines are estimates and not guaranteed.
5.2 Transfer of Risk
Risk of loss or damage transfers to you upon delivery to the shipping carrier. Any damage claims must be reported within 7 days of receipt.
6. Returns & Refunds
6.1 Non-Custom Products
Non-custom Products may be returned unused and in their original packaging within 30 days for a refund, excluding shipping costs.
6.2 Custom Products
Custom Products are final sale items and are not eligible for returns due to their personalized nature.
6.3 Damaged Items
If an item arrives damaged, please provide photographic evidence within 48 hours of receipt for replacement or refund consideration.
7. Intellectual Property
7.1 Ownership
All artwork, logos, and Site content are owned by sutunerart.com or its licensed partners.
7.2 Restrictions
You may not reproduce, distribute, or create derivative works from our designs without prior written permission.
8. Disclaimers
8.1 Color Variations
Colors may vary slightly due to differences in screen/monitor settings and printing techniques.
We are not liable for:
- Damage caused by improper installation;
- Fading due to direct sunlight or moisture exposure;
- Delays caused by carriers or force majeure events.
9. Limitation of Liability
In no event shall our total liability exceed the purchase price of the Product(s) in question.
10. Governing Law
These Terms are governed by the laws of [Your Jurisdiction, e.g., State of California, USA]. Any disputes shall be resolved through binding arbitration in China according to [Arbitration Organization] rules.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.
12. Contact Us
For questions or concerns, please contact:
sutunerart.com
Notes for Customization:
- Add a separate Privacy Policy link detailing data collection practices (e.g., order information, cookies).
- Include clauses addressing International Consumer Rights if selling to regions like the EU/UK (e.g., 14-day cooling-off period).
- Specify subscription/membership offerings, if applicable (e.g., monthly art drops).
- Consult a lawyer to ensure compliance with local e-commerce regulations (e.g., ADA accessibility, GDPR).
Let us know if you require assistance drafting specific sections such as the Privacy Policy or Return Instructions!
